Fineline Market Research  Privacy Policy

 

Privacy Policy

This is the internet privacy policy for [www.finelinemr.co.uk] (the “Website”) 

This website is the property of [Fineline Market Research].  We take the privacy of all visitors to this website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this website.

This policy covers all data that is shared by a visitor with us whether directly via [www.finelinemr.co.uk] or via email.

This policy is occasionally updated by us, so we suggest you re-review from time to time.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this website or via email. 

 

Our contact details:

Name: Scott Hinton

E-mail: scotth@finelinemr.co.uk

Website: www.finelinemr.co.uk

 

Information we collect:

In operating our website, we may collect and process the following data about you: 

  • Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
  • Information that you provide by filling in forms on our website, such as when you register to receive information such as a newsletter or contact us via the contact us page.
  • Information provided to us when you communicate with us for any reason.

The type of personal information we collect:

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics and these are limited to your: name, location (we only need the area in which you live (not your full postal address) and contact details only.  

How we get the personal information and why we have it:

The personal information we process is provided to us directly by you for the following reasons:

  • Internal record keeping.
  • For the purpose of conducting a coaching session either online, via telephone or face to face. 
  • To contact you via email, text or phone, about services that we believe you may be interested in. 
  • Maintain our business relationship, where you are a client.

We will only retain your data for as long as there is either a statutory requirement for us to do so, or to be able to provide a service to you. This will usually require us to retain your personal data after any business relationship has ended for accounts and records purposes, and to deal with any account related queries.

You may, at any time, request that we delete any personal data that we hold on you. 

You are able to remove your consent at any time. You can do this by contacting Scott via email at scotth@finelinemr.co.uk

 

How we store your personal information: 

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.

 

Your data protection rights:

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

 

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You can see more about these rights by visiting: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ 

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact Scott via email at scotth@finelinemr.co.uk if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing Scott at scotth@finelinemr.co.uk for data protection queries.

 

Cookie Policy

 

On occasion, we may gather information about your computer for our services. 

 

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. 

 

This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the website so that we can continue to develop and improve this website.

 

We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

 

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies; you may be unable to access particular areas of our website. 

 

Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website. 

For more information on cookies, you can read the guidance at All About Cookies via visiting the following website: https://www.allaboutcookies.org/  

 

Storing your personal data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.